Looking at all cases of long-term business success that I have observed in my life, a common underlying philosophy seems to be: [in Hindi] “Dhande mein tike raho” (focus on staying in business).
Phases of a business lifecycle
As any person who has ever started a business knows, the first order of business for an entrepreneur is finding product-market-fit – making something people want and are willing to pay for.
Once product-market fit has been established, the next order of business is to make it profitable, Phase 1 of which is unit economics profitability on an immediate basis:
(1) Positive gross margin, by selling something for more than the cost of goods sold ➡
(2) Positive contribution margin, so all variable costs incurred per unit are recovered, and eventually ➡
(3) Positive net margin, so both variable costs and an allocated share of fixed costs/ overheads are covered.
Phase 2 of profitability is making the business P&L profitable, so generating operating profit that covers all fixed costs of the business, and eventually, net profit (or PAT).
Phase 3 of profitability is generating free cash flow – the ultimate goal of any business, and the ultimate dream of any entrepreneur.
The core currency of business
Starting from the pre-PMF phase till the free cash flow phase, the drivers of success in each phase are very simple:
- Retain & grow existing customers.
- Find new customers.
- Keep accessing capital to continue the journey (retained earnings, equity, debt).
If you think about it, the intangible currency that drives all the above is “trust”. As existing customers spend more time using your product/service, assuming they are happy with it, their propensity to stay & grow with you keeps increasing with each year.
Multiple human biases like commitment bias, consistency bias and behavioural inertia end up reinforcing this customer stickiness, as long as you keep delivering what you promise.
Similarly, the more time you spend in the marketplace, the likelihood of new potential customers hearing about you, particularly from your existing customers, keeps going up.
Finally, we always hear that capital chases returns. In reality, capital chases “risk-adjusted returns”. The more time you spend in the marketplace, the higher your trust is within the ecosystem, which reduces the risk perception around your business among capital providers.
That’s why banks prefer lending to businesses with established histories. The same reason is why VCs and PEs tend to track founders & companies for months before investing in them. It’s also the reason why institutional LPs can sometimes take years to build comfort around a GP, but once they back a team, they keep doubling down on them across multiple fund vintages.
So, “trust” is the key currency that businesses need in order to continue making progress across various phases of their lifecycle.
Competition
In addition to Customers and Capital, businesses also need to worry about Competition. Ultimately, customers are evaluating multiple options in the marketplace, and the business that ends up winning their vote is the one that is uniquely differentiated against competition.
This is where “staying in business” provides rich dividends, especially in the present age of fast-food entrepreneurship and role-playing founders.
The cost of starting any business & getting some early traction has gone down significantly, courtesy of technology. Therefore, any serious entrepreneur should expect the top-of-funnel competition in the pre-PMF phase to keep increasing each year.
However, the faster people are starting companies, the faster they are tapping out of the game as well. So, as your business continues chugging along and moving across the lifecycle phases outlined earlier, you will see a steep drop-off in competition at each phase.
Therefore, just by merely surviving, your odds of the marketplace self-selecting you as one of the few viable options keep going up.
Compounding
The key idea is positioning oneself to harness the power of compounding by staying in business. If you look at the most successful family businesses globally as well as major startup success stories across geographies, the reality is that it takes a decade to get it right and create a foundation, and then another decade to dominate the market and reap the rewards.
Most people don’t have the enthusiasm, energy and a mission-driven mindset to endure such long journeys. For founders, stamina is one of the proverbial low-hanging fruit that can help you massively tilt the playing field in your favour over the long term.



